Information Technology (IT) has changed the world. The world is now smaller than it used to be 20 years ago, all because of how fast the tech world turns. Customers are only a phone call, email or even a blog response away no matter from which part of the globe they are. It is very easy to understand the importance of IT in today’s context, since we are most of the time behind the scenes, everyone overlooks the tech dept.
People think every problem can be solved with IT. Some think latest technology can solve their problems. Some think they should capture as much data as possible to make their decision. But they never understand why they do this.
IT will never solve your problem if you do not understand the problem clearly and if you do not have clear understanding of what you want to achieve. Capturing every possible piece of data and storing will not help if you do not know what you are going to analyze and what you want to know.
Information Technology and Lean manufacturing has a clear purpose together. IT helps the Information flow in a simple and effective manner. Managers will use simple visual controls to manage their operations. There will not be any unnecessary data capturing or there will not be any unnecessary analysis of data. Everything is done to eliminate waste from the system. This has proven to be very effective for decades now. For me, this is how City Fresh Foods adds value back to our customer, by implementing simple changes to how basic tasks are performed to save on costs and essentially pass those to our customers and partners.
-bill m.
